U.S. Urgent Care Center Software Market Size To Hit USD 246.48 MN By 2034
The U.S. urgent care center software market size was exhibited at USD 67.07 million in 2024 and is projected to hit around USD 246.48 million by 2034, growing at a CAGR of 13.9% during the forecast period 2025 to 2034.
| Report Coverage | Details |
| Market Size in 2025 | USD 76.39 Million |
| Market Size by 2034 | USD 246.48 Million |
| Growth Rate From 2025 to 2034 | CAGR of 13.9% |
| Base Year | 2024 |
| Forecast Period | 2025-2034 |
| Segments Covered | Application, Mode of Deployment, Type |
| Market Analysis (Terms Used) | Value (US$ Million/Billion) or (Volume/Units) |
| Key Companies Profiled | Experity, Inc.; NXGN Management, LLC; Veradigm LLC; DrChrono Inc.; CareCloud, Inc.; AdvancedMD, Inc.; eClinicalWorks; MicroFour, Inc.; PrognoCIS EHR (Bizmatics, Inc.); Medsphere Systems Corp.; AthenaHealth; 1st Provider's Choice |
The growth can be attributed to the rising number of urgent care centers and increased visits to the centers. The volume of patient visits to urgent care centers in the U.S. is constantly rising, which has created a lot of strain on the clinics. According to the Experity Urgent Care Quarterly report of 2021, the urgent care clinics have reported an average of around 45 patients per dayin 2021, a 12.5% increase from 2024 visits and around 32% rise since 2016. Urgent care centers provide convenient and immediate medical care for non-life-threatening conditions.
With the growing need for prompt healthcare services, there is rising demand for software that can streamline operations, enhance patient experience, and improve overall efficiency in these centers. Hence, many organizations are implementing these solutions to streamline the workflow. For instance, in December 2021, Next Level Urgent Care, a Texas-based organization, deployed Allscripts Professional EHR Software solution to streamline operations at 20 different locations in Houston. In addition, FolloMyHealth, a patient engagement solution, was deployed to improve the population's health.Since urgent care centers receive large patient volumes quickly, there is always a huge demand to simplify workflow and manage the billing process.
Efficiently managing patient volumes is often a challenge for many centers; hence, these centers are shifting toward integrated software. For instance, STAT-MD Urgent Care and Family Medicine Practice in Utah deployed athenaOne software, improving patient pay by around 98% and decreasing accounts receivable time to around 24.6 days.Moreover, urgent care centers' regulations and compliance standards are constantly evolving, and these centers need to adhere to these regulations. Software solutions comprising these features per the compliance features including HIPAA compliance, are expected to drive the market's growth over the forecast period. For instance, American Medical Compliance offers Urgent Care Compliance Solutions with dynamic HR and LMS platforms to maintain compliance with federal and state-mandated regulations, such as HIPAA & OSHA policies.
The COVID-19 pandemic slightly impacted the market growth as the maximum patient penetration was related to COVID-19 testing and related services. Hence, the new adoption of software was very low. Moreover, very few new urgent care centers were launched during the period, whichdecreased the adoption of software during the pandemic. This affected the market growth. However, post-pandemic, urgent care center software became imperative due to the growing demand for these centers in the U.S. Implementing these solutions decreased the staff's burden, speeding up the diagnostic process and reducing the errors that cost huge amounts of money to these centers.
Based on the mode of deployment, the market is divided into cloud-based and on-premise. The cloud-based segment held the largest market share of 65.27% in 2024. Cloud-based technology enables to host platforms or services from a remote location that can be accessed over the internet. The adoption of cloud-based software is constantly rising owing to its cost-effectiveness, ease of use, and scalability. The old-generation on-premise systems incur a high cost of managing servers and operating system updates; hence, many organizations are shifting to cloud-based technologies.
Furthermore, with the increasing demand for IT infrastructure and rapidly changing business demands, exchanging data with customers and stakeholders has become a priority requirement.This has led to increased uptake of this technology. The on-premise segment is expected to grow at a significant CAGR over the forecast period due to the benefits, including internal policies and protocols. Furthermore, compliance with data privacy has contributed to the high demand for on-premise software.
Based on the application, the market is segmented into EHR/EMR, practice management, revenue cycle management, patient engagement, and telehealth. The EHR/EMR segment dominated the market with the largest share of 37.71% in 2024 and is expected to witness the fastest growth over the forecast period. The rising adoption of EHR solutions by urgent care providers is driving the growth of the market. For instance, in March 2024, MedWise Urgent Care expanded its partnership with Athenahealth for its medical coding solution and athenaOne, a cloud-based EHR suite.
The company has used athenaOne since the first center was launched in 2024. The Revenue Cycle Management (RCM) segment is expected to witness the fastest growth over the forecast period owing to the challenges associated with the billing process, including coding problems, reimbursement rules, and regulations. Moreover, payer denials are currently the biggest challenge for urgent care centers in the U.S. and curtail profitability seriously. This puts an excessive strain on the staff to resolve the unpaid and unsettled claims. Hence, these centers are adopting RCM software to cater to the growing demand.
Based on the type, the market is divided into integrated and standalone. The standalone segment dominated the market with the largest share of 58.0% in 2024. This can be attributed to the lower cost and data privacy compliance associated with this software. This software offers customization functionalities and is suitable for small-scale operations, such as freestanding urgent care centers. Moreover, these solutions have simple operations and are scalable, increasing the adoption of this software.
However, integrated software is expected to witness the fastest growth rate over the forecast period. This can be attributed to the shift of centers toward integrated software owing to better performance, operation, and more monitoring and control. The companies are launching integrated software to cater to the growing market demand. For instance, in July 2024, Experity launched Experity Business Intelligence, an integrated software with practice management and EMR solution, for urgent care centers in the U.S.
This report forecasts revenue growth at country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2034. For this study, Nova one advisor, Inc. has segmented the U.S. urgent care center software market
By Mode Of Deployment
By Application
By Type
Cross-segment Market Size and Analysis for Mentioned Segments
Additional Company Profiles
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Additional Countries (Apart
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Country/Region-specific Report
Go To Market Strategy
Region Specific Market DynamicsRegion Level Market Share Import Export AnalysisProduction AnalysisOthers