Return Policy

Return Policy

  • User shall pay Nova One Advisor for the Service and Content as shown on the website. The User is responsible for all sales, use, property or similar taxes and all customs.
  • All purchases from the Nova One Advisor site are final. If User is in any doubt about any transaction he/she should contact Nova One Advisor before making a purchase decision and clicking on the purchase button on the Nova One Advisor final checkout screen. If User feels that an error has occurred in any transaction User enters into through Nova One Advisor, User should contact Nova One Advisor to discuss the problem with a member of Nova One Advisor customer service team.
  • The electronic format and type of information sold by Nova One Advisor is such that Nova One Advisor cannot accept return of products once they have been dispatched. Refunds may occasionally be offered (under special conditions) solely at the discretion of the management.
  • Our research and reports are information and analysis contained in a digital form. Due to this nature of the products, refunds cannot be granted, once a report has been dispatched. In the case of missing or incomplete data in our market research report, Nova One Advisor will provide free customization of that report.

Changes in Policy Statement

Nova One Advisor may update this Policy Statement from time to time by posting an amended version of the statement on our web site. Please refer to this page regularly to view policy amendments, if any