The global business process management market size was exhibited at USD 15.9 billion in 2022 and is projected to hit around USD 71.24 billion by 2032, growing at a CAGR of 16.18% during the forecast period 2023 to 2032.
Key Pointers:
Business Process Management Market Report Scope
Report Coverage |
Details |
Market Size in 2023 |
USD 18.47 Billion |
Market Size by 2032 |
USD 71.24 Billion |
Growth Rate From 2023 to 2032 |
CAGR of 16.18% |
Base Year |
2022 |
Forecast Period |
2023 to 2032 |
Segments Covered |
By Solution, By Application, By Deployment and By End-User |
Market Analysis (Terms Used) |
Value (US$ Million/Billion) or (Volume/Units) |
Regional Scope |
North America; Europe; Asia Pacific; Central and South America; the Middle East and Africa |
Key Companies Profiled |
Software AG, Pegasystems Inc., BP Logix, Inc., Open Text Corporation, Nintex Global Ltd, International Business Machines Corporation, Accenture, Tata Consultancy Services Limited, SAP SE, Appian Corporation, Kissflow Inc., Red Hat, Inc., Infosys Limited and Others. |
The benefits of deploying business process management (BPM) include improved business agility, complete visibility, increased efficiency, ensuring compliance and security, continuous improvement, and effortless transfer of business knowledge. Moreover, the companies offering BPM solutions include Accenture, Genpact, and International Business Machines Corporation (IBM), with a presence worldwide. The benefits of employing BPM and the easy availability of the solution worldwide combined have contributed to the growth of the BPM market.
The integration of AI into BPM has been a significant boost to the growth of the BPM market. The benefits of integrating AI include automation of repeated tasks, predictive analysis, improving customer experience, cost-effectiveness, and decision-making capabilities, among others. Moreover, the companies have been taking various initiatives toward artificial intelligence.
For instance, in November 2022, Infosys BPM announced the launch of the center for AI and automation in Poland in partnership with IBM. This center showcases a growing portfolio of AI and data solutions designed to accelerate and automate the hybrid cloud journey of businesses. Moreover, the center will complement Infosys BPM services offering, built with a design thinking approach. Such initiatives from the companies operating in the business process management market toward AI will drive the growth of the business process outsourcing market during the forecast period.
Many companies have been involved in various strategic initiatives such as partnerships, collaborations, and mergers acquisition, among others. These initiatives help companies offer BPM solutions with enhanced capabilities and reach a wider audience.
For instance, in September 2022, iGrafx, LLC. ( a U.S.-based BPM solution provider) announced its partnership with Zeitworks Technologies, Inc. (a U.S.-based software solution provider) to deliver AI-powered intelligent process management. The partnership enables the creation of a comprehensive process intelligent platform by linking task mining, process mining, predictive analysis, and discrete event simulation. Such initiatives are seen widely in the BPM market, thereby driving the growth.
The adoption of BPM in the healthcare industry is another factor that has been a major contributor to the growth of the BPM market from 2023-2030. The benefits of employing BPM in the healthcare industry includes enhancing clinical processes, streamlining administrative tasks, ensuring compliance, improving operational efficiency, minimizing errors and delays, and improving patient care. The large number of companies offering BPM solutions for healthcare functions, including Infosys Limited, Kissflow Inc., and BP Logix, Inc., among others, has paved the way for the market growth.
Moreover, governments worldwide have been increasing their spending on digitalization of the healthcare function, accelerating the growth of business process management in the healthcare industry. For instance, in May 2022, Tasmanian Liberal Government announced an investment of USD 150 million to upgrade their digital health infrastructure. The government will allocate the amount over the four years since the announcement; with the investment, the government plans include easy and convenient access to healthcare among local communities, reduced waiting time for services, less duplication of forms and care, and improved communications about the appointment.
North America held the largest share of more than 41% in 2022. The growth of this region can be attributed to various factors, including the rapid adoption of the latest technology, the home to the world's largest economy, and the presence of major companies such as Appian Corporation, Genpact, and International Business Machine Corporation, among others. The U.S. is home to around 6.1 million employer firms, according to the latest data published by U.S. Census Bureau in 2019. Many businesses in the country have also enabled wide adoption of BPM, contributing to the growth of the North America region.
Asia Pacific is projected to witness the highest CAGR of more than 20% from 2023 to 2032. The growth of this region can be attributed to rising economies such as India, which is undergoing a massive transition in digitalization. Moreover, the region is home to significant economies in the world, including China, Japan, and South Korea, which have been keen on adopting new technology, thereby driving the market growth. China and India are among the manufacturing hub in the world, which has contributed to the adoption of BPM among manufacturing industries in the region, thereby driving the growth.
Some of the prominent players in the Business Process Management Market include:
Segments Covered in the Report
This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2032. For this study, Nova one advisor, Inc. has segmented the global Business Process Management market.
By Solution
By Application
By Deployment
On-premise
Cloud
By End-User
By Region
Chapter 1. Introduction
1.1. Research Objective
1.2. Scope of the Study
1.3. Definition
Chapter 2. Research Methodology
2.1. Research Approach
2.2. Data Sources
2.3. Assumptions & Limitations
Chapter 3. Executive Summary
3.1. Market Snapshot
Chapter 4. Market Variables and Scope
4.1. Introduction
4.2. Market Classification and Scope
4.3. Industry Value Chain Analysis
4.3.1. Raw Material Procurement Analysis
4.3.2. Sales and Distribution Channel Analysis
4.3.3. Downstream Buyer Analysis
Chapter 5. COVID 19 Impact on Business Process Management Market
5.1. COVID-19 Landscape: Business Process Management Industry Impact
5.2. COVID 19 - Impact Assessment for the Industry
5.3. COVID 19 Impact: Global Major Government Policy
5.4. Market Trends and Opportunities in the COVID-19 Landscape
Chapter 6. Market Dynamics Analysis and Trends
6.1. Market Dynamics
6.1.1. Market Drivers
6.1.2. Market Restraints
6.1.3. Market Opportunities
6.2. Porter’s Five Forces Analysis
6.2.1. Bargaining power of suppliers
6.2.2. Bargaining power of buyers
6.2.3. Threat of substitute
6.2.4. Threat of new entrants
6.2.5. Degree of competition
Chapter 7. Competitive Landscape
7.1.1. Company Market Share/Positioning Analysis
7.1.2. Key Strategies Adopted by Players
7.1.3. Vendor Landscape
7.1.3.1. List of Suppliers
7.1.3.2. List of Buyers
Chapter 8. Global Business Process Management Market, By Solution
8.1. Business Process Management Market, by Solution, 2023-2032
8.1.1. Automation
8.1.1.1. Market Revenue and Forecast (2020-2032)
8.1.2. Process Modelling
8.1.2.1. Market Revenue and Forecast (2020-2032)
8.1.3. Content & Document Management
8.1.3.1. Market Revenue and Forecast (2020-2032)
8.1.4. Monitoring & Optimization
8.1.4.1. Market Revenue and Forecast (2020-2032)
8.1.5. Content & Document Management
8.1.5.1. Market Revenue and Forecast (2020-2032)
8.1.6. Integration
8.1.6.1. Market Revenue and Forecast (2020-2032)
8.1.7. Others
8.1.7.1. Market Revenue and Forecast (2020-2032)
Chapter 9. Global Business Process Management Market, By Application
9.1. Business Process Management Market, by Application, 2023-2032
9.1.1. IT
9.1.1.1. Market Revenue and Forecast (2020-2032)
9.1.2. BFSI
9.1.2.1. Market Revenue and Forecast (2020-2032)
9.1.3. Manufacturing
9.1.3.1. Market Revenue and Forecast (2020-2032)
9.1.4. Retail
9.1.4.1. Market Revenue and Forecast (2020-2032)
9.1.5. Government & Defense
9.1.5.1. Market Revenue and Forecast (2020-2032)
9.1.6. Healthcare
9.1.6.1. Market Revenue and Forecast (2020-2032)
9.1.7. Others
9.1.7.1. Market Revenue and Forecast (2020-2032)
Chapter 10. Global Business Process Management Market, By Deployment
10.1. Business Process Management Market, by Deployment, 2023-2032
10.1.1. On-premise
10.1.1.1. Market Revenue and Forecast (2020-2032)
10.1.2. Cloud
10.1.2.1. Market Revenue and Forecast (2020-2032)
Chapter 11. Global Business Process Management Market, By End-User
11.1. Business Process Management Market, by End-User, 2023-2032
11.1.1. Large Enterprise
11.1.1.1. Market Revenue and Forecast (2020-2032)
11.1.2. SMEs
11.1.2.1. Market Revenue and Forecast (2020-2032)
Chapter 12. Global Business Process Management Market, Regional Estimates and Trend Forecast
12.1. North America
12.1.1. Market Revenue and Forecast, by Solution (2020-2032)
12.1.2. Market Revenue and Forecast, by Application (2020-2032)
12.1.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.1.4. Market Revenue and Forecast, by End-User (2020-2032)
12.1.5. U.S.
12.1.5.1. Market Revenue and Forecast, by Solution (2020-2032)
12.1.5.2. Market Revenue and Forecast, by Application (2020-2032)
12.1.5.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.1.5.4. Market Revenue and Forecast, by End-User (2020-2032)
12.1.6. Rest of North America
12.1.6.1. Market Revenue and Forecast, by Solution (2020-2032)
12.1.6.2. Market Revenue and Forecast, by Application (2020-2032)
12.1.6.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.1.6.4. Market Revenue and Forecast, by End-User (2020-2032)
12.2. Europe
12.2.1. Market Revenue and Forecast, by Solution (2020-2032)
12.2.2. Market Revenue and Forecast, by Application (2020-2032)
12.2.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.2.4. Market Revenue and Forecast, by End-User (2020-2032)
12.2.5. UK
12.2.5.1. Market Revenue and Forecast, by Solution (2020-2032)
12.2.5.2. Market Revenue and Forecast, by Application (2020-2032)
12.2.5.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.2.5.4. Market Revenue and Forecast, by End-User (2020-2032)
12.2.6. Germany
12.2.6.1. Market Revenue and Forecast, by Solution (2020-2032)
12.2.6.2. Market Revenue and Forecast, by Application (2020-2032)
12.2.6.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.2.6.4. Market Revenue and Forecast, by End-User (2020-2032)
12.2.7. France
12.2.7.1. Market Revenue and Forecast, by Solution (2020-2032)
12.2.7.2. Market Revenue and Forecast, by Application (2020-2032)
12.2.7.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.2.7.4. Market Revenue and Forecast, by End-User (2020-2032)
12.2.8. Rest of Europe
12.2.8.1. Market Revenue and Forecast, by Solution (2020-2032)
12.2.8.2. Market Revenue and Forecast, by Application (2020-2032)
12.2.8.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.2.8.4. Market Revenue and Forecast, by End-User (2020-2032)
12.3. APAC
12.3.1. Market Revenue and Forecast, by Solution (2020-2032)
12.3.2. Market Revenue and Forecast, by Application (2020-2032)
12.3.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.3.4. Market Revenue and Forecast, by End-User (2020-2032)
12.3.5. India
12.3.5.1. Market Revenue and Forecast, by Solution (2020-2032)
12.3.5.2. Market Revenue and Forecast, by Application (2020-2032)
12.3.5.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.3.5.4. Market Revenue and Forecast, by End-User (2020-2032)
12.3.6. China
12.3.6.1. Market Revenue and Forecast, by Solution (2020-2032)
12.3.6.2. Market Revenue and Forecast, by Application (2020-2032)
12.3.6.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.3.6.4. Market Revenue and Forecast, by End-User (2020-2032)
12.3.7. Japan
12.3.7.1. Market Revenue and Forecast, by Solution (2020-2032)
12.3.7.2. Market Revenue and Forecast, by Application (2020-2032)
12.3.7.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.3.7.4. Market Revenue and Forecast, by End-User (2020-2032)
12.3.8. Rest of APAC
12.3.8.1. Market Revenue and Forecast, by Solution (2020-2032)
12.3.8.2. Market Revenue and Forecast, by Application (2020-2032)
12.3.8.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.3.8.4. Market Revenue and Forecast, by End-User (2020-2032)
12.4. MEA
12.4.1. Market Revenue and Forecast, by Solution (2020-2032)
12.4.2. Market Revenue and Forecast, by Application (2020-2032)
12.4.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.4.4. Market Revenue and Forecast, by End-User (2020-2032)
12.4.5. GCC
12.4.5.1. Market Revenue and Forecast, by Solution (2020-2032)
12.4.5.2. Market Revenue and Forecast, by Application (2020-2032)
12.4.5.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.4.5.4. Market Revenue and Forecast, by End-User (2020-2032)
12.4.6. North Africa
12.4.6.1. Market Revenue and Forecast, by Solution (2020-2032)
12.4.6.2. Market Revenue and Forecast, by Application (2020-2032)
12.4.6.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.4.6.4. Market Revenue and Forecast, by End-User (2020-2032)
12.4.7. South Africa
12.4.7.1. Market Revenue and Forecast, by Solution (2020-2032)
12.4.7.2. Market Revenue and Forecast, by Application (2020-2032)
12.4.7.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.4.7.4. Market Revenue and Forecast, by End-User (2020-2032)
12.4.8. Rest of MEA
12.4.8.1. Market Revenue and Forecast, by Solution (2020-2032)
12.4.8.2. Market Revenue and Forecast, by Application (2020-2032)
12.4.8.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.4.8.4. Market Revenue and Forecast, by End-User (2020-2032)
12.5. Latin America
12.5.1. Market Revenue and Forecast, by Solution (2020-2032)
12.5.2. Market Revenue and Forecast, by Application (2020-2032)
12.5.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.5.4. Market Revenue and Forecast, by End-User (2020-2032)
12.5.5. Brazil
12.5.5.1. Market Revenue and Forecast, by Solution (2020-2032)
12.5.5.2. Market Revenue and Forecast, by Application (2020-2032)
12.5.5.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.5.5.4. Market Revenue and Forecast, by End-User (2020-2032)
12.5.6. Rest of LATAM
12.5.6.1. Market Revenue and Forecast, by Solution (2020-2032)
12.5.6.2. Market Revenue and Forecast, by Application (2020-2032)
12.5.6.3. Market Revenue and Forecast, by Deployment (2020-2032)
12.5.6.4. Market Revenue and Forecast, by End-User (2020-2032)
Chapter 13. Company Profiles
13.1. Software AG
13.1.1. Company Overview
13.1.2. Product Offerings
13.1.3. Financial Performance
13.1.4. Recent Initiatives
13.2. Pegasystems Inc.
13.2.1. Company Overview
13.2.2. Product Offerings
13.2.3. Financial Performance
13.2.4. Recent Initiatives
13.3. BP Logix, Inc.
13.3.1. Company Overview
13.3.2. Product Offerings
13.3.3. Financial Performance
13.3.4. Recent Initiatives
13.4. Open Text Corporation
13.4.1. Company Overview
13.4.2. Product Offerings
13.4.3. Financial Performance
13.4.4. Recent Initiatives
13.5. Nintex Global Ltd
13.5.1. Company Overview
13.5.2. Product Offerings
13.5.3. Financial Performance
13.5.4. Recent Initiatives
13.6. International Business Machines Corporation
13.6.1. Company Overview
13.6.2. Product Offerings
13.6.3. Financial Performance
13.6.4. Recent Initiatives
13.7. Accenture
13.7.1. Company Overview
13.7.2. Product Offerings
13.7.3. Financial Performance
13.7.4. Recent Initiatives
13.8. Tata Consultancy Services Limited
13.8.1. Company Overview
13.8.2. Product Offerings
13.8.3. Financial Performance
13.8.4. Recent Initiatives
13.9. SAP SE
13.9.1. Company Overview
13.9.2. Product Offerings
13.9.3. Financial Performance
13.9.4. Recent Initiatives
13.10. Appian Corporation
13.10.1. Company Overview
13.10.2. Product Offerings
13.10.3. Financial Performance
13.10.4. Recent Initiatives
Chapter 14. Research Methodology
14.1. Primary Research
14.2. Secondary Research
14.3. Assumptions
Chapter 15. Appendix
15.1. About Us
15.2. Glossary of Terms