Business Process Management Market (By Solution: Automation, Process Modelling, Content & Document Management, Monitoring & Optimization, Content & Document Management, Integration, Others; By Application: IT, BFSI, Manufacturing, Retail, Government & Défense, Healthcare, Others; By Deployment: On-premise, Cloud; By End-User: Large Enterprise, SMEs) - Global Industry Analysis, Size, Share, Growth, Trends, Regional Outlook, and Forecast 2023-2032

The global business process management market size was exhibited at USD 15.9 billion in 2022 and is projected to hit around USD 71.24 billion by 2032, growing at a CAGR of 16.18% during the forecast period 2023 to 2032.

Key Pointers:

  • The North American region captured more than 41% of the revenue share in 2022. 
  • The automation solution segment is projected to grow at a noteworthy CAGR of 21.7% from 2023 to 2032.
  • By 2032, the application segment holds the major market share and is predicted to grow at a CAGR of 21.9% from 2023 to 2032.
  • The cloud-based deployment segment contributed more than 65% of revenue share in 2022. 
  • The SME end-user segment is predicted to grow the largest growth between 2023 and 2032.

Business Process Management Market Report Scope

Report Coverage

Details

Market Size in 2023

USD 18.47 Billion

Market Size by 2032

USD 71.24 Billion

Growth Rate From 2023 to 2032

CAGR of 16.18%

Base Year

2022

Forecast Period

2023 to 2032

Segments Covered

By Solution, By Application, By Deployment and By End-User

Market Analysis (Terms Used)

Value (US$ Million/Billion) or (Volume/Units)

Regional Scope

North America; Europe; Asia Pacific; Central and South America; the Middle East and Africa

Key Companies Profiled

Software AG, Pegasystems Inc., BP Logix, Inc., Open Text Corporation, Nintex Global Ltd, International Business Machines Corporation, Accenture, Tata Consultancy Services Limited, SAP SE, Appian Corporation, Kissflow Inc., Red Hat, Inc., Infosys Limited and Others.

 

The benefits of deploying business process management (BPM) include improved business agility, complete visibility, increased efficiency, ensuring compliance and security, continuous improvement, and effortless transfer of business knowledge. Moreover, the companies offering BPM solutions include Accenture, Genpact, and International Business Machines Corporation (IBM), with a presence worldwide. The benefits of employing BPM and the easy availability of the solution worldwide combined have contributed to the growth of the BPM market.

The integration of AI into BPM has been a significant boost to the growth of the BPM market. The benefits of integrating AI include automation of repeated tasks, predictive analysis, improving customer experience, cost-effectiveness, and decision-making capabilities, among others. Moreover, the companies have been taking various initiatives toward artificial intelligence.

For instance, in November 2022, Infosys BPM announced the launch of the center for AI and automation in Poland in partnership with IBM. This center showcases a growing portfolio of AI and data solutions designed to accelerate and automate the hybrid cloud journey of businesses. Moreover, the center will complement Infosys BPM services offering, built with a design thinking approach. Such initiatives from the companies operating in the business process management market toward AI will drive the growth of the business process outsourcing market during the forecast period.

Many companies have been involved in various strategic initiatives such as partnerships, collaborations, and mergers acquisition, among others. These initiatives help companies offer BPM solutions with enhanced capabilities and reach a wider audience.

For instance, in September 2022, iGrafx, LLC. ( a U.S.-based BPM solution provider) announced its partnership with Zeitworks Technologies, Inc. (a U.S.-based software solution provider) to deliver AI-powered intelligent process management. The partnership enables the creation of a comprehensive process intelligent platform by linking task mining, process mining, predictive analysis, and discrete event simulation. Such initiatives are seen widely in the BPM market, thereby driving the growth.

The adoption of BPM in the healthcare industry is another factor that has been a major contributor to the growth of the BPM market from 2023-2030. The benefits of employing BPM in the healthcare industry includes enhancing clinical processes, streamlining administrative tasks, ensuring compliance, improving operational efficiency, minimizing errors and delays, and improving patient care. The large number of companies offering BPM solutions for healthcare functions, including Infosys Limited, Kissflow Inc., and BP Logix, Inc., among others, has paved the way for the market growth.

Moreover, governments worldwide have been increasing their spending on digitalization of the healthcare function, accelerating the growth of business process management in the healthcare industry. For instance, in May 2022, Tasmanian Liberal Government announced an investment of USD 150 million to upgrade their digital health infrastructure. The government will allocate the amount over the four years since the announcement; with the investment, the government plans include easy and convenient access to healthcare among local communities, reduced waiting time for services, less duplication of forms and care, and improved communications about the appointment.

North America held the largest share of more than 41% in 2022. The growth of this region can be attributed to various factors, including the rapid adoption of the latest technology, the home to the world's largest economy, and the presence of major companies such as Appian Corporation, Genpact, and International Business Machine Corporation, among others. The U.S. is home to around 6.1 million employer firms, according to the latest data published by U.S. Census Bureau in 2019. Many businesses in the country have also enabled wide adoption of BPM, contributing to the growth of the North America region.

Asia Pacific is projected to witness the highest CAGR of more than 20% from 2023 to 2032. The growth of this region can be attributed to rising economies such as India, which is undergoing a massive transition in digitalization. Moreover, the region is home to significant economies in the world, including China, Japan, and South Korea, which have been keen on adopting new technology, thereby driving the market growth. China and India are among the manufacturing hub in the world, which has contributed to the adoption of BPM among manufacturing industries in the region, thereby driving the growth. 

Some of the prominent players in the Business Process Management Market include:

  • Software AG
  • Pegasystems Inc.
  • BP Logix, Inc.
  • Open Text Corporation
  • Nintex Global Ltd
  • International Business Machines Corporation
  • Accenture
  • Tata Consultancy Services Limited
  • SAP SE
  • Appian Corporation
  • Kissflow Inc.
  • Red Hat, Inc.
  • Infosys Limited

Segments Covered in the Report

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2032. For this study, Nova one advisor, Inc. has segmented the global Business Process Management market.

By Solution

  • Automation
  • Process Modelling
  • Content & Document Management
  • Monitoring & Optimization
  • Content & Document Management
  • Integration
  • Others

By Application

  • IT
  • BFSI
  • Manufacturing
  • Retail
  • Government & Defense
  • Healthcare
  • Others

By Deployment

On-premise

Cloud

By End-User

  • Large Enterprise
  • SMEs

By Region

  • North America
  • Europe
  • Asia-Pacific
  • Latin America
  • Middle East & Africa (MEA)

Frequently Asked Questions

The global business process management market size was exhibited at USD 15.9 billion in 2022 and is projected to hit around USD 71.24 billion by 2032

The global business process management market is poised to grow at a CAGR of 16.18% from 2023 to 2032.

The major players operating in the business process management market are Software AG, Pegasystems Inc., BP Logix, Inc., Open Text Corporation, Nintex Global Ltd, International Business Machines Corporation, Accenture, Tata Consultancy Services Limited, SAP SE, Appian Corporation, Kissflow Inc., Red Hat, Inc., Infosys Limited and Others.

North America region will lead the global business process management market during the forecast period 2023 to 2032.

Chapter 1. Introduction

1.1. Research Objective

1.2. Scope of the Study

1.3. Definition

Chapter 2. Research Methodology

2.1. Research Approach

2.2. Data Sources

2.3. Assumptions & Limitations

Chapter 3. Executive Summary

3.1. Market Snapshot

Chapter 4. Market Variables and Scope 

4.1. Introduction

4.2. Market Classification and Scope

4.3. Industry Value Chain Analysis

4.3.1. Raw Material Procurement Analysis 

4.3.2. Sales and Distribution Channel Analysis

4.3.3. Downstream Buyer Analysis

Chapter 5. COVID 19 Impact on Business Process Management Market 

5.1. COVID-19 Landscape: Business Process Management Industry Impact

5.2. COVID 19 - Impact Assessment for the Industry

5.3. COVID 19 Impact: Global Major Government Policy

5.4. Market Trends and Opportunities in the COVID-19 Landscape

Chapter 6. Market Dynamics Analysis and Trends

6.1. Market Dynamics

6.1.1. Market Drivers

6.1.2. Market Restraints

6.1.3. Market Opportunities

6.2. Porter’s Five Forces Analysis

6.2.1. Bargaining power of suppliers

6.2.2. Bargaining power of buyers

6.2.3. Threat of substitute

6.2.4. Threat of new entrants

6.2.5. Degree of competition

Chapter 7. Competitive Landscape

7.1.1. Company Market Share/Positioning Analysis

7.1.2. Key Strategies Adopted by Players

7.1.3. Vendor Landscape

7.1.3.1. List of Suppliers

7.1.3.2. List of Buyers

Chapter 8. Global Business Process Management Market, By Solution

8.1. Business Process Management Market, by Solution, 2023-2032

8.1.1. Automation

8.1.1.1. Market Revenue and Forecast (2020-2032)

8.1.2. Process Modelling

8.1.2.1. Market Revenue and Forecast (2020-2032)

8.1.3. Content & Document Management

8.1.3.1. Market Revenue and Forecast (2020-2032)

8.1.4. Monitoring & Optimization

8.1.4.1. Market Revenue and Forecast (2020-2032)

8.1.5. Content & Document Management

8.1.5.1. Market Revenue and Forecast (2020-2032)

8.1.6. Integration

8.1.6.1. Market Revenue and Forecast (2020-2032)

8.1.7. Others

8.1.7.1. Market Revenue and Forecast (2020-2032)

Chapter 9. Global Business Process Management Market, By Application

9.1. Business Process Management Market, by Application, 2023-2032

9.1.1. IT

9.1.1.1. Market Revenue and Forecast (2020-2032)

9.1.2. BFSI

9.1.2.1. Market Revenue and Forecast (2020-2032)

9.1.3. Manufacturing

9.1.3.1. Market Revenue and Forecast (2020-2032)

9.1.4. Retail

9.1.4.1. Market Revenue and Forecast (2020-2032)

9.1.5. Government & Defense

9.1.5.1. Market Revenue and Forecast (2020-2032)

9.1.6. Healthcare

9.1.6.1. Market Revenue and Forecast (2020-2032)

9.1.7. Others

9.1.7.1. Market Revenue and Forecast (2020-2032)

Chapter 10. Global Business Process Management Market, By Deployment 

10.1. Business Process Management Market, by Deployment, 2023-2032

10.1.1. On-premise

10.1.1.1. Market Revenue and Forecast (2020-2032)

10.1.2. Cloud

10.1.2.1. Market Revenue and Forecast (2020-2032)

Chapter 11. Global Business Process Management Market, By End-User 

11.1. Business Process Management Market, by End-User, 2023-2032

11.1.1. Large Enterprise

11.1.1.1. Market Revenue and Forecast (2020-2032)

11.1.2. SMEs

11.1.2.1. Market Revenue and Forecast (2020-2032)

Chapter 12. Global Business Process Management Market, Regional Estimates and Trend Forecast

12.1. North America

12.1.1. Market Revenue and Forecast, by Solution (2020-2032)

12.1.2. Market Revenue and Forecast, by Application (2020-2032)

12.1.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.1.4. Market Revenue and Forecast, by End-User (2020-2032)

12.1.5. U.S.

12.1.5.1. Market Revenue and Forecast, by Solution (2020-2032)

12.1.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.1.5.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.1.5.4. Market Revenue and Forecast, by End-User (2020-2032)

12.1.6. Rest of North America

12.1.6.1. Market Revenue and Forecast, by Solution (2020-2032)

12.1.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.1.6.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.1.6.4. Market Revenue and Forecast, by End-User (2020-2032)

12.2. Europe

12.2.1. Market Revenue and Forecast, by Solution (2020-2032)

12.2.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.2.4. Market Revenue and Forecast, by End-User (2020-2032)

12.2.5. UK

12.2.5.1. Market Revenue and Forecast, by Solution (2020-2032)

12.2.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.5.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.2.5.4. Market Revenue and Forecast, by End-User (2020-2032)

12.2.6. Germany

12.2.6.1. Market Revenue and Forecast, by Solution (2020-2032)

12.2.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.6.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.2.6.4. Market Revenue and Forecast, by End-User (2020-2032)

12.2.7. France

12.2.7.1. Market Revenue and Forecast, by Solution (2020-2032)

12.2.7.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.7.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.2.7.4. Market Revenue and Forecast, by End-User (2020-2032)

12.2.8. Rest of Europe

12.2.8.1. Market Revenue and Forecast, by Solution (2020-2032)

12.2.8.2. Market Revenue and Forecast, by Application (2020-2032)

12.2.8.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.2.8.4. Market Revenue and Forecast, by End-User (2020-2032)

12.3. APAC

12.3.1. Market Revenue and Forecast, by Solution (2020-2032)

12.3.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.3.4. Market Revenue and Forecast, by End-User (2020-2032)

12.3.5. India

12.3.5.1. Market Revenue and Forecast, by Solution (2020-2032)

12.3.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.5.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.3.5.4. Market Revenue and Forecast, by End-User (2020-2032)

12.3.6. China

12.3.6.1. Market Revenue and Forecast, by Solution (2020-2032)

12.3.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.6.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.3.6.4. Market Revenue and Forecast, by End-User (2020-2032)

12.3.7. Japan

12.3.7.1. Market Revenue and Forecast, by Solution (2020-2032)

12.3.7.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.7.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.3.7.4. Market Revenue and Forecast, by End-User (2020-2032)

12.3.8. Rest of APAC

12.3.8.1. Market Revenue and Forecast, by Solution (2020-2032)

12.3.8.2. Market Revenue and Forecast, by Application (2020-2032)

12.3.8.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.3.8.4. Market Revenue and Forecast, by End-User (2020-2032)

12.4. MEA

12.4.1. Market Revenue and Forecast, by Solution (2020-2032)

12.4.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.4.4. Market Revenue and Forecast, by End-User (2020-2032)

12.4.5. GCC

12.4.5.1. Market Revenue and Forecast, by Solution (2020-2032)

12.4.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.5.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.4.5.4. Market Revenue and Forecast, by End-User (2020-2032)

12.4.6. North Africa

12.4.6.1. Market Revenue and Forecast, by Solution (2020-2032)

12.4.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.6.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.4.6.4. Market Revenue and Forecast, by End-User (2020-2032)

12.4.7. South Africa

12.4.7.1. Market Revenue and Forecast, by Solution (2020-2032)

12.4.7.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.7.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.4.7.4. Market Revenue and Forecast, by End-User (2020-2032)

12.4.8. Rest of MEA

12.4.8.1. Market Revenue and Forecast, by Solution (2020-2032)

12.4.8.2. Market Revenue and Forecast, by Application (2020-2032)

12.4.8.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.4.8.4. Market Revenue and Forecast, by End-User (2020-2032)

12.5. Latin America

12.5.1. Market Revenue and Forecast, by Solution (2020-2032)

12.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.5.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.5.4. Market Revenue and Forecast, by End-User (2020-2032)

12.5.5. Brazil

12.5.5.1. Market Revenue and Forecast, by Solution (2020-2032)

12.5.5.2. Market Revenue and Forecast, by Application (2020-2032)

12.5.5.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.5.5.4. Market Revenue and Forecast, by End-User (2020-2032)

12.5.6. Rest of LATAM

12.5.6.1. Market Revenue and Forecast, by Solution (2020-2032)

12.5.6.2. Market Revenue and Forecast, by Application (2020-2032)

12.5.6.3. Market Revenue and Forecast, by Deployment (2020-2032)

12.5.6.4. Market Revenue and Forecast, by End-User (2020-2032)

Chapter 13. Company Profiles

13.1. Software AG

13.1.1. Company Overview

13.1.2. Product Offerings

13.1.3. Financial Performance

13.1.4. Recent Initiatives

13.2. Pegasystems Inc.

13.2.1. Company Overview

13.2.2. Product Offerings

13.2.3. Financial Performance

13.2.4. Recent Initiatives

13.3. BP Logix, Inc.

13.3.1. Company Overview

13.3.2. Product Offerings

13.3.3. Financial Performance

13.3.4. Recent Initiatives

13.4. Open Text Corporation

13.4.1. Company Overview

13.4.2. Product Offerings

13.4.3. Financial Performance

13.4.4. Recent Initiatives

13.5. Nintex Global Ltd

13.5.1. Company Overview

13.5.2. Product Offerings

13.5.3. Financial Performance

13.5.4. Recent Initiatives

13.6. International Business Machines Corporation

13.6.1. Company Overview

13.6.2. Product Offerings

13.6.3. Financial Performance

13.6.4. Recent Initiatives

13.7. Accenture

13.7.1. Company Overview

13.7.2. Product Offerings

13.7.3. Financial Performance

13.7.4. Recent Initiatives

13.8. Tata Consultancy Services Limited

13.8.1. Company Overview

13.8.2. Product Offerings

13.8.3. Financial Performance

13.8.4. Recent Initiatives

13.9. SAP SE

13.9.1. Company Overview

13.9.2. Product Offerings

13.9.3. Financial Performance

13.9.4. Recent Initiatives

13.10. Appian Corporation

13.10.1. Company Overview

13.10.2. Product Offerings

13.10.3. Financial Performance

13.10.4. Recent Initiatives

Chapter 14. Research Methodology

14.1. Primary Research

14.2. Secondary Research

14.3. Assumptions

Chapter 15. Appendix

15.1. About Us

15.2. Glossary of Terms

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