Hardware Support Services Market (By Mode: Online, Offline; By Type: Computer and Peripheral Support Services, Storage and Servers Support Services, Networking Support Services, Other Hardware Support Services; By Warranty Type: In-warranty, Out of Warranty) - Global Industry Analysis, Size, Share, Growth, Trends, Regional Outlook, and Forecast 2023-2032

The global Hardware Support Services market size was exhibited at USD 1,060.25 billion in 2022 and is projected to hit around USD 2,514.42 billion by 2032, growing at a CAGR of 9.02% during the forecast period 2023 to 2032.

Key Pointers:

• By geography, the North America region lead the global market. 
• By type, the networking support services segment dominates the global market.
• By mode, the offline segment leads the global market.
• By warranty type, the in-warranty segment is dominating the global market.

Hardware Support Services Market Report Scope

Hardware Support Services refers to preventative and corrective maintenance procedures for hardware, including basic installation, contract maintenance, and per-incident repair.

The main types of hardware support services are computer and peripherals support services; storage and servers support services; networking support services and other hardware support services. The computer and peripherals support services provides the devices with the external support to the computer that take in information, allow the computer to put out information in visible and audible form, and perform other important tasks. It is provided in online and offline mode and have in warranty and out of warranty.

The hardware support services market research report is one of a series of new reports from The Business Research Company that provides hardware support services market statistics, including hardware support services industry global market size, regional shares, competitors with a hardware support services market share, detailed hardware support services market segments, market trends and opportunities, and any further data you may need to thrive in the hardware support services industry. This hardware support services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Governments around the world are investing in the creation of smart cities; this is expected to drive the demand for computer hardware products and subsequently hardware support services market during the forecast period. The European Union is actively promoting smart-city initiatives, with funds for research and sustainability targets for member states. The concept of smart cities is becoming more popular in developing nations too. For instance, more than 1,000 smart city pilot projects are either ready for or are under construction globally and around 500 of these projects are in China. The overall smart-city experience involves systems and objects interconnected through various technologies like local, wired and wireless networks. The establishment of smart cities in turn increases the demand for the hardware support services.

The outbreak of COVID-19 disease (COVID-19) has acted as a significant restraint on the hardware support services market in 2020 as supply chains were disrupted due to trade restrictions and employees working for these establishments faced difficulties related to infrastructure and communication owing to lockdowns imposed by governments globally, forcing them to work from home. COVID-19 is an infectious disease with flu-like symptoms including fever, cough, and difficulty in breathing. The virus was first identified in 2019 in Wuhan, Hubei province of the People's Republic of China and spread globally including Western Europe, North America and Asia. Steps by national governments to contain the transmission have resulted in a decline in economic activity with countries entering a state of 'lock down' and the outbreak had a negative impact on businesses throughout 2020 and into 2021. However, it is expected that the hardware support services market will recover from the shock across the forecast period as it is a 'black swan' event and not related to ongoing or fundamental weaknesses in the market or the global economy.

Cloud software solutions have been gaining acceptance from companies across all industries as it eliminated the need for physical storage space required to deploy the software. The cloud is a software delivery method where a vendor hosts a software application in a remote server and customers can access it through the internet. As cloud computing services continue to grow, the demand for cloud data recovery solutions is gathering pace. Disaster recovery tools are particularly needed because the cloud stores data which is prone to cyber and malware attacks. For instance, Kroll Ontrack offers SharePoint and SQL server cloud data recovery solutions.

Some of the prominent players in the Hardware Support Services Market include:

• Computer Sciences Corporation
• IBM
• HP
• Dx Technology
• Intel Corporation
• Cisco Systems, Inc.
• Dell Technologies
• Accenture

Segments Covered in the Report

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2032. For this study, Nova one advisor, Inc. has segmented the global Hardware Support Services market.

By Mode

• Online 
• Offline

By Type

• Computer and Peripheral Support Services
• Storage and Servers Support Services
• Networking Support Services 
• Other Hardware Support Services

By Warranty Type

• In-warranty
• Out of Warranty

By Region

• North America
• Europe
• Asia-Pacific
• Latin America
• Middle East & Africa (MEA)