Healthcare Supply Chain BPO Market Size, Share & Trends Analysis Report By Payer Service (Order Management, Manufacturing Management), By End-user, By Region- Global Industry Analysis, Share, Growth, Regional Outlook and Forecasts, 2023-2032

The global healthcare supply chain BPO market size was exhibited at USD 2.2 billion in 2022 and is projected to hit around USD 4.41 billion by 2032, growing at a CAGR of 6.8% during the forecast period 2023 to 2032.

Healthcare supply chain BPO Market Size

Key Pointers:

  • The transport management segment accounted for the largest revenue share of 27.1% in 2022. 
  • The biotechnology and pharmaceutical companies segment accounted for the largest revenue share of 40.3% in 2022
  • The biotechnology industry is growing at a high rate and captures more than 45% of the total pharmaceutical market.
  • North America captured a revenue share of 54.2% in 2022 and is expected to lead throughout the forecast period.

The outsourcing of healthcare supply chain management services to third-party service providers is known as the healthcare supply chain business process outsourcing (BPO). The growth of this market is attributed to the rise in the need for cost-effective operations and growth in demand for advanced supply chain management (SCM) practices.

Rising demand for an efficient inventory management system and increasing efforts of healthcare providers to reduce costs and improve the quality of the supply chain are anticipated to propel the market growth.

Healthcare supply chain business process outsourcing (BPO) is a strategy adopted by the healthcare industries to increase their business by outsourcing their ancillary functions to third party organizations in order to reduce cost, transaction, and active processing. The major factors fueling the market growth are rising pressure to decrease the healthcare delivery cost, increasing prevalence of cardiovascular diseases, and the growing presence of experienced healthcare BPO service providers. With the increasing demand for healthcare, the outsourcing services are expected to provide various opportunities for the healthcare IT industries to poach on. Additionally, an increasing number of people pursuing insurance and consolidation of the healthcare system are the major factors fueling market growth.

North America held the largest share of 54.2% in 2022 and is expected to maintain its lead over the forecast period. Increasing adoption of offshore healthcare supply chain business process outsourcing and raising awareness with regards to cost implications are expected to drive the market in the region. In addition, increased technological development in the pharmaceutical sector and growing demand for healthcare IT services in the region are anticipated to propel market growth in the region.

Healthcare supply chain BPO Market Segmentation

By Payer Service By End-user

Order Management

Inventory Management

Transport Management

Manufacturing Management

Sustainability Services

 

Biotechnology and Pharmaceutical Companies

Academic and Government Research Institutes

Others

 

Healthcare supply chain BPO Market Key Players And Regions

Companies Profiled Regions Covered

Firstsource Solutions

Gebbs Healthcare Solutions

WNS (Holdings)

Xerox Corporation

North America

Europe

Asia-Pacific

Latin America

Middle East & Africa (MEA)

 

Frequently Asked Questions

The global healthcare supply chain BPO market size was exhibited at USD 2.2 billion in 2022 and is projected to hit around USD 4.41 billion by 2032

The global healthcare supply chain BPO market is growing at a compound annual growth rate (CAGR) of 6.8% from 2023 to 2032.

North America dominated the healthcare supply chain BPO market with a share of 54.2% in 2022. This is attributable to the growing demand for healthcare BPO services and the rising number of recovery audits.

Some key players operating in the healthcare supply chain BPO market include  Accenture, Genpact, Cognizant Technology Solutions, Firstsource Solutions., Gebbs Healthcare Solutions, WNS (Holdings), Tata Consultancy Services, Xerox Corporation, and Flatworld Solutions.

Key factors that are driving the market growth include a growing number of healthcare organizations, increasing patient inflow, and rising demand for niche services.

Chapter 1. Introduction

                 1.1. Market segmentation & scope

                 1.2. Information procurement

                     1.2.1. Purchased database

                     1.2.2. Nova one advisor’s internal database

                     1.2.3. Secondary sources &third-party perspectives

                     1.2.4. Primary research

                 1.3. Information analysis

                     1.3.1. Data analysis models

                 1.4. Market formulation & data visualization

                 1.5. Data validation & publishing

Chapter 2. Executive Summary

Chapter 3. Market Definitions

Chapter 4. Healthcare Supply Chain Business Process Outsourcing (BPO) Market Variables, Trends & Scope

                 4.1. Market Size and Growth Prospects

                 4.2. Industry Value Chain Analysis

                 4.3. Market Dynamics

                     4.3.1. Market Driver Analysis

                         4.3.1.1. Rise in need of cost-effective operations

                         4.3.1.2. Increasing demand for advanced SCM practices

                     4.3.2. Market Restraint/ Challenges Analysis

                         4.3.2.1. Rapid changes in economic strategies

                 4.4. Penetration & Growth Prospect Mapping

                 4.5. Business Environment Analysis Tools

                     4.5.1. Industry Analysis - Porter’s

                     4.5.2. PEST Analysis

                 4.6. Company Market Share Analysis, 2023

                 4.7. Healthcare Supply Chain Business Process Outsourcing (BPO) Production Outlook

Chapter 5. Healthcare Supply Chain Business Process Outsourcing (BPO) Market Payer Service Outlook

                 5.1. Market Size Estimates & Forecasts and Trend Analysis, 2018 - 2032 

                 5.2. Order Management

                     5.2.1. Market estimates and forecasts by region, 2018 - 2032 

                 5.3. Inventory Management

                     5.3.1. Market estimates and forecasts by region, 2018 - 2032 

                 5.4. Transport Management

                     5.4.1. Market estimates and forecasts by region, 2018 - 2032 

                 5.5. Manufacturing Management

                     5.5.1. Market estimates and forecasts by region, 2018 - 2032 

                 5.6. Sustainability Services

                     5.6.1. Market estimates and forecasts by region, 2018 - 2032 

Chapter 6. Healthcare Supply Chain Business Process Outsourcing (BPO) Market End- user Outlook

                 6.1. Market Size Estimates & Forecasts and Trend Analysis, 2018 - 2032 

                 6.2. Biotechnology and Pharmaceutical Companies

                     6.2.1. Market estimates and forecasts by region, 2018 - 2032 

                 6.3. Academic and Government Research Institutes

                     6.3.1. Market estimates and forecasts by region, 2018 - 2032 

                 6.4. Others

                     6.4.1. Market estimates and forecasts by region, 2018 - 2032 

Chapter 7. Healthcare Supply Chain Business Process Outsourcing (BPO) Regional Outlook

                 7.1. Healthcare Supply Chain Business Process Outsourcing (BPO) Market, By Region, 2023 & 2032

                 7.2. North America

                     7.2.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                     7.2.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.2.3. The U.S.

                         7.2.3.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.2.3.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.2.4. Canada

                         7.2.4.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.2.4.2. Market estimates and forecasts by End User, 2018 - 2032 

                 7.3. Europe

                     7.3.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                     7.3.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.3.3. Germany

                         7.3.3.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.3.3.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.3.4. The U.K.

                         7.3.4.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.3.4.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.3.5. France

                         7.3.5.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.3.5.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.3.6. Italy

                         7.3.6.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.3.6.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.3.7. Spain

                         7.3.7.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.3.7.2. Market estimates and forecasts by End User, 2018 - 2032 

                 7.4. Asia Pacific

                     7.4.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                     7.4.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.4.3. China

                         7.4.3.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.4.3.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.4.4. India

                         7.4.4.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.4.4.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.4.5. Japan

                         7.4.5.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.4.5.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.4.6. Thailand

                         7.4.6.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.4.6.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.4.7. South Korea

                         7.4.7.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.4.7.2. Market estimates and forecasts by End User, 2018 - 2032 

                 7.5. Latin America

                     7.5.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                     7.5.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.5.3. Brazil

                         7.5.3.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.5.3.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.5.4. Mexico

                         7.5.4.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.5.4.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.5.5. Argentina

                         7.5.5.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.5.5.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.5.6. Columbia

                         7.5.6.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.5.6.2. Market estimates and forecasts by End User, 2018 - 2032 

                 7.6. MEA

                     7.6.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                     7.6.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.6.3. South Africa

                         7.6.3.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.6.3.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.6.4. Saudi Arabia

                         7.6.4.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.6.4.2. Market estimates and forecasts by End User, 2018 - 2032 

                     7.6.5. UAE

                         7.6.5.1. Market estimates and forecasts by Payer Service, 2018 - 2032 

                         7.6.5.2. Market estimates and forecasts by End User, 2018 - 2032 

Chapter 8. Competitive Landscape

                 8.1. Accenture

                     8.1.1. Company overview

                     8.1.2. Financial performance

                     8.1.3. Product benchmarking

                     8.1.4. Recent developments

                 8.2. Genpact

                     8.2.1. Company overview

                     8.2.2. Financial performance

                     8.2.3. Product benchmarking

                     8.2.4. Recent developments

                 8.3. Cognizant Technology Solutions

                     8.3.1. Company overview

                     8.3.2. Financial performance

                     8.3.3. Product benchmarking

                     8.3.4. Recent developments

                 8.4. Firstsource Solutions

                     8.4.1. Company overview

                     8.4.2. Financial performance

                     8.4.3. Product benchmarking

                     8.4.4. Recent developments

                 8.5. GEBBS Healthcare Solutions

                     8.5.1. Company overview

                     8.5.2. Product benchmarking

                     8.5.3. Product benchmarking

                     8.5.4. Recent developments

                 8.6. WNS Global Services

                     8.6.1. Company overview

                     8.6.2. Financial performance

                     8.6.3. Product benchmarking

                     8.6.4. Recent developments

                 8.7. Xerox Corporation

                     8.7.1. Company overview

                     8.7.2. Financial performance

                     8.7.3. Product benchmarking

                     8.7.4. Recent developments

                 8.8. WIPRO LTD

                     8.8.1. Company overview

                     8.8.2. Financial performance

                     8.8.3. Product benchmarking

                     8.8.4. Recent developments

                 8.9. Sutherland Global Services

                     8.9.1. Company overview

                     8.9.2. Financial performance

                     8.9.3. Product benchmarking

                     8.9.4. Recent developments

                 8.10. R1 RCM

                     8.10.1. Company overview

                     8.10.2. Financial performance

                     8.10.3. Product benchmarking

                     8.10.4. Recent developments

 

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