Pharmaceutical Contract Sales Outsourcing (CSO) Market (By Service: Personal Promotion, Non-personal Promotion, Others; By Therapeutic Area: Cardiovascular Disorders, Oncology, Metabolic Disorders, Neurology, Orthopedic Diseases, Infectious Diseases, Others) - Global Industry Analysis, Size, Share, Growth, Trends, Regional Outlook, and Forecast 2024-2033

The global pharmaceutical contract sales outsourcing (CSO) market size was estimated at USD 10.38 billion in 2023 and is projected to hit around USD 23.88 billion by 2033, growing at a CAGR of 8.69% during the forecast period from 2024 to 2033.

Key Takeaways:

  • In 2023, North America dominated the market, accounting significant share of about 38%. 
  • In 2023 the non-personal segment accounted for the highest market share.
  • In 2023, the oncology segment accounted for the highest market share.

Pharmaceutical Contract Sales Outsourcing (CSO) Market Overview

This report analyzes the current and future prospects of the global pharmaceutical contract sales outsourcing (CSO) market. Significant expenditure on research & development and surge in number of pharmaceutical companies are the key factors projected to fuel the growth of the global pharmaceutical contract sales outsourcing (CSO) market during the forecast period.

The report provides an elaborate executive summary, which comprises a snapshot of the various segments of the global pharmaceutical contract sales outsourcing (CSO) market. The report also provides information and data analysis of the global pharmaceutical contract sales outsourcing (CSO) market about segments based on service, therapeutic area, and region.

The overview section of the report provides detailed qualitative analysis of drivers and restraints affecting the global pharmaceutical contract sales outsourcing (CSO) market, along with opportunities in the global market. the global pharmaceutical contract sales outsourcing (CSO) market report includes company profiles and competitive matrix, which provide data about their businesses, product portfolios, and competitive landscape in the global pharmaceutical contract sales outsourcing (CSO) market. the report includes data analysis on the global pharmaceutical contract sales outsourcing (CSO) market attractiveness by region and segments

The last section of the report provides quantitative and qualitative analysis on market share of key players operating in the global pharmaceutical contract sales outsourcing (CSO) market. It elaborates on the key competitive strategies adopted by the major industry players, thereby presenting a thorough understanding of the competitive scenario in the global pharmaceutical contract sales outsourcing (CSO) market.

Pharmaceutical Contract Sales Outsourcing (CSO) Market Growth

The growth of the Pharmaceutical Contract Sales Outsourcing (CSO) market is underpinned by several key factors. Firstly, the inherent cost-efficiency of the CSO model is a significant driver, allowing pharmaceutical companies to leverage external expertise without the need for extensive in-house investments. This financial prudence enables companies to allocate resources strategically, directing funds toward core functions. Additionally, the flexibility and scalability offered by CSO contribute to market growth, as pharmaceutical companies can adapt quickly to dynamic market conditions. The access to specialized expertise provided by CSO partners is another crucial factor, empowering pharmaceutical entities with insights from a pool of experienced professionals. As pharmaceutical companies grapple with the challenges of market saturation and regulatory complexities, CSO emerges as a strategic solution, fostering growth through streamlined operations, cost-effective measures, and access to specialized knowledge.

Pharmaceutical Contract Sales Outsourcing (CSO) Market Report Scope

Report Attribute Details
Market Size in 2024 USD 11.28 Billion
Market Size by 2033 USD 23.88 Billion
Growth Rate From 2024 to 2033 CAGR of 8.69%
Base Year 2023
Forecast Period 2024 to 2033
Segments Covered By Service and By Therapeutic Area
Market Analysis (Terms Used) Value (US$ Million/Billion) or (Volume/Units)
Report Coverage Revenue forecast, company ranking, competitive landscape, growth factors, and trends
Key Companies Profiled IQVIA Inc., Syneos Health Inc., Parexel International Corporation, Pharmaceutical Product Development (PPD) LLC, inVentiv Health Inc. (part of Syneos Health), ICON plc, Publicis Touchpoint Solutions, Inc., PRA Health Sciences, Inc., The Medical Affairs Company (TMAC), Ashfield Healthcare Communications Group (part of UDG Healthcare plc) and Others.

 

Pharmaceutical Contract Sales Outsourcing (CSO) Market Dynamics

Drivers

Cost-Efficiency: The CSO model allows pharmaceutical companies to optimize costs by outsourcing specific sales functions. This cost-effective approach enables companies to focus their financial resources on core competencies while benefiting from external expertise.

Flexibility and Scalability: The inherent flexibility of the CSO model allows pharmaceutical companies to adapt swiftly to changing market dynamics. The scalability offered ensures efficient resource allocation, enabling companies to adjust their operations based on demand fluctuations.

Restraints

Regulatory Compliance Complexity: Navigating the intricate landscape of pharmaceutical regulations can be challenging for both pharmaceutical companies and CSO providers. Ensuring compliance with diverse and evolving regulatory standards requires constant vigilance and can present a significant restraint.

Dependency Risks: Relying heavily on external CSO providers may introduce dependency risks. Pharmaceutical companies may face challenges if the external provider encounters issues or fails to meet expectations, potentially impacting sales and market presence.

Opportunities

Specialized Therapeutic Expertise: Collaborating with CSO partners specializing in particular therapeutic areas enables pharmaceutical companies to access niche expertise. This is particularly advantageous in markets with specific healthcare needs, fostering targeted and effective sales strategies.

Customized Sales Models: CSO allows for the customization of sales approaches based on specific product portfolios. Tailoring sales strategies to the unique characteristics of pharmaceutical products enhances market penetration and response to diverse consumer needs.

Challenges

Communication Complexities: Effective communication between pharmaceutical companies and CSO providers is paramount. Misalignment in goals, strategies, or expectations can lead to inefficiencies, misunderstandings, and hinder the overall effectiveness of the outsourcing partnership.

Regulatory Compliance Hurdles: Negotiating the complex landscape of pharmaceutical regulations poses a significant challenge for both pharmaceutical companies and CSO partners. Staying abreast of ever-evolving regulations, ensuring compliance, and navigating diverse regulatory frameworks require constant vigilance.

Segments Insights:

Service Insights:

Based on the service, the market is segmented into personal promotion, non-personal promotion, and others. In 2023 the non-personal segment accounted for the highest market share. This is due to factors including the increasing adoption of digital technologies, cost-effectiveness, and the more significant ability to measure ROI. With the growing use of digital technologies in healthcare, there is a need for pharmaceutical companies to adopt new digital marketing strategies to reach healthcare providers and patients.

Non-personal promotion channels such as email, social media, and online advertising provide a cost-effective and targeted way to reach specific audiences. Non-personal promotion is often less expensive than personal promotion, which involves face-to-face interactions between sales representatives and healthcare providers. This makes it an attractive option for pharmaceutical companies looking to reduce costs and maximize their return on investment.

Furthermore, Non-personal promotion channels provide greater visibility into the effectiveness of sales and marketing efforts, as data can be easily collected and analyzed. This allows pharmaceutical companies to make more informed decisions about their marketing strategies and adjust them as needed to improve ROI. Therefore, the growing adoption of digital technologies and the need for cost-effective marketing strategies drive the growth of the non-personal promotion segment.

Therapeutic Area Insights:

Based on the therapeutic area, the pharmaceutical contract sales outsourcing (CSO) market is segmented into cardiovascular disorders, oncology, metabolic disorders, neurology, orthopedic diseases, infectious diseases and others. In 2023, the oncology segment accounted for the highest market share. The incidence of cancer worldwide has been increasing over the years, with an estimated 22.3 million new cases and 13 million cancer-related deaths reported in 2020, according to the World Health Organization (WHO).

This has led to a growing demand for cancer treatments and therapies, including pharmaceuticals, and subsequently for pharmaceutical contract sales outsourcing in the oncology therapeutic area. In addition, the introduction of new and innovative cancer therapies, such as targeted therapies and immunotherapies, has also contributed to the growth of the pharmaceutical contract sales outsourcing market in the oncology segment. These complex therapies require specialized knowledge and expertise, which pharmaceutical contract sales outsourcing companies can provide to effectively market and sell these drugs.

Furthermore, the increasing focus on personalized medicine and precision oncology has created new opportunities for pharmaceutical contract sales outsourcing in the oncology segment. These approaches require a deeper understanding of the patient population and their unique treatment needs, which can be facilitated by pharmaceutical contract sales outsourcing services such as market research and KOL engagement. Therefore, the demand for pharmaceutical contract sales outsourcing in the oncology therapeutic area is expected to grow in the coming years, driven by the increasing incidence of cancer and the ongoing development of new and innovative cancer therapies.

Regional Insights:

In 2023, North America dominated the market, accounting significant share of about 38%. North America is the largest market for Pharmaceutical Contract Sales Outsourcing (CSO) globally. Several factors drive the market, including many pharmaceutical companies, high healthcare spending, and favorable government policies. The United States dominates the North American market, accounting for most of the market share. The United States has the largest pharmaceutical industry in the world, with a highly developed healthcare system that drives the demand for pharmaceutical products and services.

Additionally, the country has favorable government policies encouraging innovation and investment in the pharmaceutical industry. The Canadian market for Pharmaceutical Contract Sales Outsourcing (CSO) is relatively small compared to the United States but is growing rapidly. The increasing demand for cost-effective solutions and the presence of many pharmaceutical companies drive the Canadian market.

The North American market for pharmaceutical contract cales outsourcing (CSO) is expected to grow in the coming years due to several factors, such as the increasing prevalence of chronic diseases and the ageing population, which drive the demand for pharmaceutical products and services. According to the Centers for disease control and prevention (CDC), in 2020, 6 in 10 adults in the US had at least one chronic disease, and 4 in 10 adults had two or more chronic diseases.

Moreover, according to the United Nations, the population aged 65 and over in North America is projected to increase from 60 million in 2020 to 100 million by 2050. Furthermore, the adoption of advanced technologies in the healthcare industry is driving innovation and investment in the market. In addition, the increasing focus on research and development in the pharmaceutical industry is driving the demand for sales and marketing services. Therefore, North America is an essential pharmaceutical contract sales outsourcing (CSO) market and is expected to grow in the coming years. The region offers several growth opportunities for CSO service providers due to many pharmaceutical companies, high healthcare spending, and favorable government policies.

Recent Developments:

  • On November 17, 2020, PDI announced the acquisition of Expert Medical Navigation (EMN), a provider of medical affairs solutions for pharmaceutical companies. The acquisition is expected to strengthen PDI's medical affairs capabilities. 
  • On October 29, 2020, Ashfield announced the launch of Ashfield Engage, a new business unit that will focus on providing commercialization services to clients in the pharmaceutical and biotech industries. 
  • On September 21, 2020, ICON plc announced the acquisition of PRA Health Sciences, a leading contract research organization (CRO). The acquisition is expected to strengthen ICON's position in the CRO market.

Company Profiles and Competitive Intelligence:

Market players attempt to increase their market share through investments, partnerships, acquisitions, and mergers. Businesses are also investing in the development of new products. Furthermore, they are concentrating on maintaining competitive pricing. Some of the prominent market players include:

  • IQVIA Inc.
  • Syneos Health Inc.
  • Parexel International Corporation
  • Pharmaceutical Product Development (PPD) LLC
  • inVentiv Health Inc. (part of Syneos Health)
  • ICON plc
  • Publicis Touchpoint Solutions, Inc.
  • PRA Health Sciences, Inc.
  • The Medical Affairs Company (TMAC)
  • Ashfield Healthcare Communications Group (part of UDG Healthcare plc)
  • Segments Covered in the Report

This report forecasts revenue growth at country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2033. For this study, Nova one advisor, Inc. has segmented the Pharmaceutical Contract Sales Outsourcing (CSO) market.

By Service

  • Personal Promotion
  • Non-personal Promotion
  • Others

By Therapeutic Area

  • Cardiovascular Disorders
  • Oncology
  • Metabolic Disorders
  • Neurology
  • Orthopedic Diseases
  • Infectious Diseases
  • Others

By Region

  • North America
  • Europe
  • Asia-Pacific
  • Latin America
  • Middle East & Africa (MEA)

Frequently Asked Questions

The global pharmaceutical contract sales outsourcing (CSO) market size was estimated at USD 10.38 billion in 2023 and is projected to hit around USD 23.88 billion by 2033

The global pharmaceutical contract sales outsourcing (CSO) market will registered growth rate of 8.69% between 2023 and 2033.

The major players operating in the pharmaceutical contract sales outsourcing (CSO) market are IQVIA Inc., Syneos Health Inc., Parexel International Corporation, Pharmaceutical Product Development (PPD) LLC, inVentiv Health Inc. (part of Syneos Health), ICON plc, Publicis Touchpoint Solutions, Inc., PRA Health Sciences, Inc., The Medical Affairs Company (TMAC), Ashfield Healthcare Communications Group (part of UDG Healthcare plc) and Others.

Chapter 1. Introduction

1.1. Research Objective

1.2. Scope of the Study

1.3. Definition

Chapter 2. Research Methodology (Premium Insights)

2.1. Research Approach

2.2. Data Sources

2.3. Assumptions & Limitations

Chapter 3. Executive Summary

3.1. Market Snapshot

Chapter 4. Market Variables and Scope 

4.1. Introduction

4.2. Market Classification and Scope

4.3. Industry Value Chain Analysis

4.3.1. Raw Material Procurement Analysis 

4.3.2. Sales and Distribution Channel Analysis

4.3.3. Downstream Buyer Analysis

Chapter 5. COVID 19 Impact on Pharmaceutical Contract Sales Outsourcing (CSO) Market 

5.1. COVID-19 Landscape: Pharmaceutical Contract Sales Outsourcing (CSO) Industry Impact

5.2. COVID 19 - Impact Assessment for the Industry

5.3. COVID 19 Impact: Global Major Government Policy

5.4. Market Trends and Opportunities in the COVID-19 Landscape

Chapter 6. Market Dynamics Analysis and Trends

6.1. Market Dynamics

6.1.1. Market Drivers

6.1.2. Market Restraints

6.1.3. Market Opportunities

6.2. Porter’s Five Forces Analysis

6.2.1. Bargaining power of suppliers

6.2.2. Bargaining power of buyers

6.2.3. Threat of substitute

6.2.4. Threat of new entrants

6.2.5. Degree of competition

Chapter 7. Competitive Landscape

7.1.1. Company Market Share/Positioning Analysis

7.1.2. Key Strategies Adopted by Players

7.1.3. Vendor Landscape

7.1.3.1. List of Suppliers

7.1.3.2. List of Buyers

Chapter 8. Global Pharmaceutical Contract Sales Outsourcing (CSO) Market, By Service

8.1. Pharmaceutical Contract Sales Outsourcing (CSO) Market, by Service, (2024-2033)

8.1.1. Personal Promotion

8.1.1.1. Market Revenue and Forecast (2021-2033)

8.1.2. Non-personal Promotion

8.1.2.1. Market Revenue and Forecast (2021-2033)

8.1.3. Others

8.1.3.1. Market Revenue and Forecast (2021-2033)

Chapter 9. Global Pharmaceutical Contract Sales Outsourcing (CSO) Market, By Therapeutic Area

9.1. Pharmaceutical Contract Sales Outsourcing (CSO) Market, by Therapeutic Area, (2024-2033)

9.1.1. Cardiovascular Disorders

9.1.1.1. Market Revenue and Forecast (2021-2033)

9.1.2. Oncology

9.1.2.1. Market Revenue and Forecast (2021-2033)

9.1.3. Metabolic Disorders

9.1.3.1. Market Revenue and Forecast (2021-2033)

9.1.4. Neurology

9.1.4.1. Market Revenue and Forecast (2021-2033)

9.1.5. Orthopedic Diseases

9.1.5.1. Market Revenue and Forecast (2021-2033)

9.1.6. Infectious Diseases

9.1.6.1. Market Revenue and Forecast (2021-2033)

9.1.7. Others

9.1.7.1. Market Revenue and Forecast (2021-2033)

Chapter 10. Global Pharmaceutical Contract Sales Outsourcing (CSO) Market, Regional Estimates and Trend Forecast

10.1. North America

10.1.1. Market Revenue and Forecast, by Service (2021-2033)

10.1.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.1.3. U.S.

10.1.3.1. Market Revenue and Forecast, by Service (2021-2033)

10.1.3.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.1.4. Rest of North America

10.1.4.1. Market Revenue and Forecast, by Service (2021-2033)

10.1.4.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.2. Europe

10.2.1. Market Revenue and Forecast, by Service (2021-2033)

10.2.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.2.3. UK

10.2.3.1. Market Revenue and Forecast, by Service (2021-2033)

10.2.3.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.2.4. Germany

10.2.4.1. Market Revenue and Forecast, by Service (2021-2033)

10.2.4.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.2.5. France

10.2.5.1. Market Revenue and Forecast, by Service (2021-2033)

10.2.5.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.2.6. Rest of Europe

10.2.6.1. Market Revenue and Forecast, by Service (2021-2033)

10.2.6.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.3. APAC

10.3.1. Market Revenue and Forecast, by Service (2021-2033)

10.3.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.3.3. India

10.3.3.1. Market Revenue and Forecast, by Service (2021-2033)

10.3.3.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.3.4. China

10.3.4.1. Market Revenue and Forecast, by Service (2021-2033)

10.3.4.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.3.5. Japan

10.3.5.1. Market Revenue and Forecast, by Service (2021-2033)

10.3.5.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.3.6. Rest of APAC

10.3.6.1. Market Revenue and Forecast, by Service (2021-2033)

10.3.6.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.4. MEA

10.4.1. Market Revenue and Forecast, by Service (2021-2033)

10.4.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.4.3. GCC

10.4.3.1. Market Revenue and Forecast, by Service (2021-2033)

10.4.3.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.4.4. North Africa

10.4.4.1. Market Revenue and Forecast, by Service (2021-2033)

10.4.4.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.4.5. South Africa

10.4.5.1. Market Revenue and Forecast, by Service (2021-2033)

10.4.5.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.4.6. Rest of MEA

10.4.6.1. Market Revenue and Forecast, by Service (2021-2033)

10.4.6.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.5. Latin America

10.5.1. Market Revenue and Forecast, by Service (2021-2033)

10.5.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.5.3. Brazil

10.5.3.1. Market Revenue and Forecast, by Service (2021-2033)

10.5.3.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

10.5.4. Rest of LATAM

10.5.4.1. Market Revenue and Forecast, by Service (2021-2033)

10.5.4.2. Market Revenue and Forecast, by Therapeutic Area (2021-2033)

Chapter 11. Company Profiles

11.1. IQVIA Inc.

11.1.1. Company Overview

11.1.2. Product Offerings

11.1.3. Financial Performance

11.1.4. Recent Initiatives

11.2. Syneos Health Inc.

11.2.1. Company Overview

11.2.2. Product Offerings

11.2.3. Financial Performance

11.2.4. Recent Initiatives

11.3. Parexel International Corporation

11.3.1. Company Overview

11.3.2. Product Offerings

11.3.3. Financial Performance

11.3.4. Recent Initiatives

11.4. Pharmaceutical Product Development (PPD) LLC

11.4.1. Company Overview

11.4.2. Product Offerings

11.4.3. Financial Performance

11.4.4. Recent Initiatives

11.5. inVentiv Health Inc. (part of Syneos Health)

11.5.1. Company Overview

11.5.2. Product Offerings

11.5.3. Financial Performance

11.5.4. Recent Initiatives

11.6. ICON plc

11.6.1. Company Overview

11.6.2. Product Offerings

11.6.3. Financial Performance

11.6.4. Recent Initiatives

11.7. Publicis Touchpoint Solutions, Inc.

11.7.1. Company Overview

11.7.2. Product Offerings

11.7.3. Financial Performance

11.7.4. Recent Initiatives

11.8. PRA Health Sciences, Inc.

11.8.1. Company Overview

11.8.2. Product Offerings

11.8.3. Financial Performance

11.8.4. Recent Initiatives

11.9. The Medical Affairs Company (TMAC)

11.9.1. Company Overview

11.9.2. Product Offerings

11.9.3. Financial Performance

11.9.4. Recent Initiatives

11.10. Ashfield Healthcare Communications Group (part of UDG Healthcare plc)

11.10.1. Company Overview

11.10.2. Product Offerings

11.10.3. Financial Performance

11.10.4. Recent Initiatives

Chapter 12. Research Methodology

12.1. Primary Research

12.2. Secondary Research

12.3. Assumptions

Chapter 13. Appendix

13.1. About Us

13.2. Glossary of Terms

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